The essential guide to Lytham Proms…
Click the night your coming for all the info:
The following letter is being circulated for residents of Lytham in the immeatiate vacinity of the concert site, and those affected by road closures and traffic restrictions. Here is the content of the letter. You can also download a PDF copy by clicking here
IMPORTANT INFORMATION FOR RESIDENTS IN LYTHAM
RE: LYTHAM PROMS FESTIVAL WEEKEND 2013
Dear Lytham Resident / Business Owner,
We write to advise you of the upcoming event Lytham Proms Festival Weekend and we hope that this information leaflet will explain any disruption you may encounter.
The concert arena preparations will begin on Sunday 28th July with the stage, and continue throughout the week until the event dates.
The main disruption will be the Promenade Footpath between Bath St Car park and Lytham Windmill from 8am Sunday 28th July until 8pm Tuesday 6th August 2013.
We hope you understand and appreciate that whilst the closure may interrupt your routine walks and cycle rides that it is in the overall best interest of maintaining a safe environment for the general public. This year we will be making a pathway between the green fenceline and East Beach. This will now mean that there is a walkway along the promenade to cause the minimum inconvenience to you.
On event days, and in order to provide a sterile area for emergency evacuation there will be the usual road closure. This will not only serve as an evacuation area but will also make a safe area for the audience to access and exit the event. The details of the main road closure are as follows;
Period of restrictions;
Temporary no waiting cones will also be placed to help alleviate any potential congestion that may be caused by closures during the same periods detailed above at the following locations;
Approx. Concert Times
From 17.00 until 23:00 on Friday 2nd August, Saturday 3rd August and Sunday 4th August 2013 (or at such time as the event finishes if earlier)
We hope this information has been useful, and we look forward to some warm sunny weather to help make the events a success.
We understand that we could not succeed without the support of the residents of this picturesque area. Although we plan for things to run smoothly, inevitably situations do occur that we would like to know about. If you do have any feedback we would love to hear from you in order to make the event better year on year. Indeed many of the plans for this year have been directly attributed to the feedback we receive. Please drop us an email at firstname.lastname@example.org .
If you need any further information regarding Lytham Proms Festival Weekend please go to www.lythamproms.co.uk or visit www.facebook.com/lythamproms. We aim to keep you up to date and the best way to get information is by checking Facebook and Twitter (@LythamProms) over the course of the weekend.
Cuffe & Taylor
Lytham Proms Festival Weekend is held in the small, and usually quiet seaside town of Lytham St Annes. For one week each year, Lytham Proms Festival Weekend transforms the Lytham Green Promenade into a world class concert venue, set against the backdrop of the Ribble Estuary and the iconic Lytham Windmill.
There are a variety of ways to get to Lytham St Annes, either by Car or Public Transport.
At Lytham Proms there will be a dedicated disabled viewing platform for wheelchair users, and guests with reduced mobility. Guests who wish to purchase a ticket for the viewing platform will be charged for ONE ticket, and they will receive a complimentary carers ticket. Unfortunately we cannot accommodate additional numbers on the platform within the party, as we need to ensure that we can offer the facility to the maximum number of patrons. Disabled toilets are located adjacent to the viewing platform. Alternatively, disabled patrons ARE welcome to use the full site with their extended party.
The viewing platform CANNOT BE BOOKED ONLINE, you must call the Box Office on 0844 888 9991 to book.
Guests holding a BLUE BADGE, may park free of charge on the disabled car park. The disabled car park is open to ALL BLUE BADGE HOLDERS regardless of holding a viewing platform ticket or not. You DO NOT need to reserve the disabled car park, or have a ticket, please just follow the signs on the day on your approach to Lytham Proms. Only patrons displaying a BLUE BADGE will be granted access to the disabled car parking. All other guests are asked to park in the General Admission Car Park.
Disabled guests being DROPPED OFF, may follow the signs to the DROP OFF area.
Lytham St Annes has excellent public transport links.
Rail connections for the Lytham Proms can easily be made on the Blackpool South Train line. Lytham Station is minutes walk from the main arena. Trains connect to the West Coast mainline at Preston, so London is easily accessible within 2 1/2 hours from Lytham. For full details of trains and timetables visit Northern Rail
Buses run a regular service via Lytham during the Proms concerts. For a full timetable and further information visit the Lancashire Bus information website by Clicking Here. Alternativley contact the Traveline on 0871 200 22 33.
Friday 2nd August 2013
Tickets for ‘The 80′s Strokes Back’ are sold as General Admission with no reserved seating. This is a standing concert only. Picnic blankets ARE permitted only. NO FURNITURE will be allowed into the arena on this night.
Customers are NOT allowed to bring their own food and drink to this concert.
Gates open at 5pm. Concert concludes at approx 10.45pm
General Admission Tickets - £32.50 + booking fees
For details of VIP Packages – Click Here
For full ticket Terms and Conditions Click Here
Saturday 3rd August 2013
Tickets for Russell Watson are sold as General Admission with no reserved seating. Customers should bring their own folding furniture or picnic blankets.
Customers are allowed to bring their own food and drink to this concert only. Excessive amounts of furniture and alcohol will not be permitted.
Gates open at 5pm. Concert concludes at approx 10pm with a Firework Finale.
General Admission Tickets - £40 + booking fees
For details of VIP Packages – Click Here
For full ticket Terms and Conditions Click Here
Sunday 4th August 2013
Tickets for ‘Rita Ora, Conor Maynard & Stooshe’ are sold as General Admission with no reserved seating. This is a standing concert only. Picnic blankets ARE permitted only. NO FURNITURE will be allowed into the arena on this night.
Customers are NOT allowed to bring their own food and drink to this concert.
Gates open at 5pm. Concert concludes at approx 10.30pm
General Admission Tickets - £29.50 + booking fees
For details of VIP Packages – Click Here
For full ticket Terms and Conditions Click Here
Ticket Terms & Conditions of Entry
By purchasing a ticket for Lytham Proms Festival Weekend you are bound by the terms and conditions of Entry. We would ask all patrons to read carefully.
1. Definitions and interpretation
“Event” means an entertainment event including, without limitation, a concert, exhibition, sports, theatrical and/or music event to be held at a Venue in respect of which We have the right to sell You Tickets.
“Tickets” means tickets or other types of evidence (including electronic tickets) for an Event sold by Us to You on behalf of the organisation responsible for the Event for the right to occupy space at or to attend an Event.
“Venue” means any facilities or locations of any nature where the Event is being held.
“We” means [Ticket seller]. “Us” and “Our” shall be read accordingly.
“You” means you or anybody who in Our reasonable opinion is acting with your authority or permission. “Your” shall be read accordingly.
“Promoter” means the person firm or company staging the Event if different from Us and the Venue.
“Group” means group organisers, charities, travel and coach companies or other organisations that We have agreed to sell to knowing that the Tickets are intended for resale.
These Terms and Conditions incorporate and should be read in accordance with the Venue and/or Promoter terms, conditions and regulations, copies of which are available upon request from the Venue. In the event of any inconsistency between the terms in relation to Venue or Event requirements, those of the Promoter shall prevail. If no Promoter, those of the Venue shall prevail.
These Terms and Conditions are an extension of STAR’s Code of Practice which is available from STAR (0870 603 9011, www.s-t-a-r.org.uk)
All Tickets are sold subject to availability and to these Terms and Conditions. These Terms and Conditions should be read carefully prior to purchase and any queries relating to them should be raised with us prior to purchase as purchase of Tickets constitutes acceptance of these Terms and Conditions
We confirm that We are authorised to sell Tickets.
A valid Ticket must be produced to get into an Event. Removing any part of, altering or defacing the Ticket may invalidate Your Ticket.
It is Your responsibility to check Your Tickets as if you have made a mistake they cannot always be rectified after purchase. Please check your Tickets on receipt carefully and contact us immediately if there is a mistake.
We will not be responsible for any Ticket that is lost, stolen or destroyed. It is not always possible to issue duplicate tickets, for example but not limited to non-seated events where there is a possibility of both the original and duplicate tickets being used, compromising the licensed capacity of the venue. Duplicates may therefore be issued at the discretion of the Promoter or the Venue acting reasonably. In the event of duplicates being issued, a reasonable administration charge may be levied.
We and the Promoter reserve the right to provide alternative seats at an Event to those specified on the Ticket should the staging of the Event so reasonably require, provided they are of no less value to that stated on the Ticket.
Where a concession is claimed, proof of identity and concession entitlement (for example of age or student status) may be required.
Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on You to use, alter, copy or otherwise deal with any of the symbols, trade marks, logos and/or intellectual property appearing on the Ticket.
4. Price and payment
The price of the Ticket shall be the price set at the time We accept Your order. All prices set are inclusive of any applicable taxes but exclusive of any booking fee and collection or delivery fee. No order will be accepted until We have received full payment.
Other requirements regarding the need for clear and transparent pricing information to be supplied at the time of sale, including booking fees, are covered in the STAR Code of Practice.
Tickets will only be delivered to the billing address of the debit/credit card holder unless We specifically offer You the facility for Tickets to be sent to an alternative address.
If Your Tickets are not being held at the Venue box office, and You have not received Your Tickets from Us 72 hours prior to the Event, please contact Us.
If Tickets that are dispatched Royal Mail ordinary post, special delivery or registered post are returned to Us at “addressee unknown” We reserve the right to cancel Your booking and make a refund of the Ticket price only.
We reserve the right to make Tickets available for collection at the Venue box office. You will be notified by telephone, email or in writing of the arrangements for collection (using the details provided at the time of ordering) if this becomes necessary. Where there is not enough time to deliver Tickets, You will be told at the point of purchase the arrangements for collection of Your tickets. Where you are collecting your tickets from Us, in person, there will be no charge made for this service.
If You are ‘collecting Your Tickets from the Venue box office, You must have Your acknowledgement of order and the credit/debit card used to make the order with You. You will be able to collect Your Tickets 4 hours prior to the start of the Event.
6. Changes to Event
Where reasonably necessary, the organiser of the Event and/or the Venue reserves the right to make alterations to the published Event programme.
Except where We offer an applicable Ticket exchange or resale facility, Tickets cannot be exchanged or refunded after purchase unless the performance is cancelled or rescheduled (subject to below) or where there is a material change to the programme of Event. Where an Event is cancelled or rescheduled (subject to below) by the Venue or Promoter, where an Event is cancelled or rescheduled due to circumstances beyond Our control, or where there is a material change to the programme of the Event, You will be entitled to claim a refund from Us in accordance with this clause.
A ‘material’ change is a change which, in Our reasonable opinion, makes the Event materially different to the Event that purchasers of the Ticket, taken generally, could reasonably expect. The use of understudies in a theatre performance shall not be a material change.
Where an outdoor Event is cancelled or curtailed because of adverse weather, We shall not be liable to make any refund or pay any compensation.
Where such a refund is sought You must bring this to Our attention as soon as possible upon becoming aware of such change and, where the Event has been rescheduled, prior to the rescheduled Event. The refund for Tickets equals the face value of the Tickets purchased plus the relevant per Ticket booking fee in accordance with the STAR Code of Practice. In order to claim Your refund, please apply in writing to Your point of purchase, enclosing Your complete unused Tickets, if received, promptly (e.g. within 3 months from the date of the Event).
Refunds shall only be made to the person who purchased the Tickets and, when possible, be made using the same method as was used to purchase the Tickets except, at Our discretion, where payment was made by cash.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer. For further information about your statutory rights contact Citizens Advice, Consumer Direct (http://www.consumerdirect.gov.uk/) or the Department for Business Enterprise & Regulatory Reform
Personal arrangements including travel, accommodation or hospitality relating to the Event which have been arranged by You are at your own risk. Liability for the cancellation or rescheduling of an Event, or for material changes to an Event, will be limited to the refund as set forth in Section 7.
Neither We nor the Venue nor the Promoter will be responsible for any loss, theft or damage of Your personal belongings, other than caused as a result of Our negligence or that of the Venue or the Promoter or other breach of statutory duty.
9. Cancelled/re-scheduled Events
It is Your responsibility to ascertain whether an Event has been cancelled or re-scheduled and the date and time of any re-scheduled Event. Where an Event is cancelled or re-scheduled, We will use Our reasonable endeavours to notify You using the details You provided Us with at the time of ordering. We do not guarantee that You will be informed of such cancellation before the date of the Event.
It is Your responsibility to inform Us of any change to the contact address, telephone number or email address You provide Us with at the time of ordering.
10. Use of details and Data Protection
Your details are governed by the Data Protection Act. We will not pass on your details to a third party without your permission, unless it is required as part of the process to fulfil our obligation to you.
All data is kept securely.
11. Resale/use of Tickets and property
You may not re-sell or transfer a Ticket if prohibited by law. In addition, re-sales or transfers of Tickets may be prohibited for certain events subject to the specific terms and conditions of those events (for example but not exclusively limited to charity events or events where age restrictions may apply because of content of the entertainment or licensing requirements. You may not re-sell or transfer a Ticket if you are selling or transferring the Ticket in the course of business. You are deemed to be selling or transferring in the course of business where we reasonably believe you to be doing so.
Circumstances where We may consider that a Ticket is being resold in the course of business include:
1) Where a Ticket is sold or advertised for sale for profit (as defined below) through any medium not authorised by Us, including through unauthorised online auction or other websites. Such a sale will be assessed in the light of the factors set out at 2 & 3 below.
2) Where a single Ticket reseller frequently advertises or offers tickets for resale for the same event or multiple events.
3) Where we reasonably consider that a Ticket offered for resale has originally been purchased with the specific intention of offering it for resale for profit and with no intention for the original purchaser or a friend or associate of the purchaser to make use of the Ticket by attending the event.
4) Where we offer an authorised exchange, return or resales facility, a Ticket offered for resale for profit more than fourteen days before the event takes place and through sales channels that have not been authorised by Us will automatically be considered to be a business transaction. Such a sale will be assessed in light of factors set out at 2 & 3 above. If a ticket is offered for resale for profit less than fourteen days before the event takes place then We may determine whether We consider this to be a business transaction by taking other factors into consideration including:
a. The number of tickets being offered for sale by the ticket reseller.
b. Any evidence that You or someone for whom You have bought the ticket can provide regarding the fact that he/she cannot attend the event for genuine reasons.
c. Whether a third party business (such as an online auction site or other such ticket resale facilitator) not authorised by Us will benefit financially by way of commission or other fee from facilitating the resale of the ticket, particularly if that financial benefit varies according to the price paid for the resold ticket.
Re-selling a Ticket for profit means any re-sale that seeks a price that is higher than the face value of the ticket and the relevant booking fee and/or handling fee (if any) that You paid for the Ticket.
Where a Ticket is offered for resale in line with these terms and conditions, you must provide to the buyer full details of the ticket. Full details include, if printed on the ticket, the block or tier, row and seat number as well as the name of the original supplier and any booking reference number. Buyers must also be made aware of these terms and conditions and any other terms and conditions that are specific to the event. You should check whether any special terms apply before offering a free Ticket for resale. Free tickets are often provided for specific reasons limiting their transferability.
12. Void Tickets
Any Ticket obtained in breach of these Terms and Conditions shall be void and all, rights conferred or evidenced by such Ticket shall be void. Any person seeking to use such a void Ticket in order to gain or provide entry to an Event may be considered to be a trespasser and may be liable to be ejected and liable to legal action.
Void Tickets are non-refundable.
13 Restrictions on the purchase of tickets
Tickets may be restricted to a maximum number. Any such restriction shall be notified to You at the time You book the- Tickets. We reserve the right to cancel Tickets purchased in excess of this number and without the Agent’s agreement, without prior notice unless the purchase of an excess was due to Our error.
14. Conditions of Admission
The management of the Venue reserves the right to refuse Ticket holders admission to the Venue in reasonable circumstances including for health and safety, licensing reasons or where a Ticket is void.
The management of the Venue also reserves the right to request that Ticket holders leave the Venue at any point on reasonable grounds and may take any appropriate action to enforce this right. By way of example, the Venue may remove a Ticket holder who:
1) has behaved in the Venue in a manner which, in the reasonable opinion of the Venue has, or is likely to affect the enjoyment of other visitors; or
2) uses threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace; or
3) in the reasonable opinion of the Venue is acting under the influence of alcohol or drugs; or
4) fails, when required, to produce proof of identity or age.
You must comply with instructions and directions given by Venue staff and stewards.
No refunds will be given to Ticket holders who are refused entry or ejected due to their own behaviour as suggested in, but not limited to, the examples above.
Any complaints about the Holder’s ability to view the concert from his/her seat (if any) must be made to the Promoter’s on-site box office within thirty minutes of the commencement of the headline act’s performance.
This is an outdoor concert. Please come prepared in the event of inclement weather. The concert will go ahead rain or shine.
Juveniles (Under 14yrs old) must be accompanied by an Adult (Minimum age 18yrs old). A maximum of four Juveniles in the care of one Adult.
WARNING: CCTV Cameras are likely to be operational. Special effects inclusive of, but not limited to, strobe lighting, smoke & pyrotechnics may be used at this event. Exposure to amplified sound may damage hearing.
SPECIAL NEEDS: A wheelchair-viewing platform (Strictly one carer / friend per wheelchair only) and disabled WC’s are provided at this event. Abuse of the designated use of these facilities by able-bodied customers may result in expulsion from the site without refund. Space in the disabled parking area is limited, access to this area is by displaying a current local authority badge.
15. Restrictions and prohibitions
The use of equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data inside any Venue is strictly forbidden. Unauthorised recordings, tapes, films or similar items may be confiscated and destroyed. Any recording made of an Event in breach of these conditions shall belong to the Promoter. The Promoter and Venue will not be liable for any loss, theft or damage to confiscated items.
By attending an Event, Ticket holders consent to filming and sound recording of themselves as members of the audience. The Promoter may use such films and recordings (including any copies) without payment.
Ticket holders shall not bring into the Venue or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing material’s.
Mobile telephones and messaging equipment must be switched off during the Event.
Alcohol may only be consumed in public bars and other authorised areas. Smoking is not permitted unless within a designated smoking Area (if any).
The following are not permitted within any Venue:
For picnic concerts ONLY, which are clearly advertised as such, guests are permitted to bring into the venue, Food and Drink of a reasonable quantity and a reasonable amount of furniture. Guests who bring in excessive amounts of Food, Drink and Furniture may be refused entry.
The management of the Venue reserves the right to conduct security searches from time to time and confiscate any item which, in the reasonable opinion of the management of the Venue, may cause danger or disruption to other members of the audience or the Event or is one of the items not permitted in the Venue as listed above.
Every effort shall be made to admit latecomers to Events at a suitable break in the Event, which may be the interval, but late admission cannot be guaranteed.
Ticket holders may only leave and re-enter the Venue during an Event at the discretion of the management of the Venue. Otherwise, there will be no re-admission or pass-outs of any kind.
The obstruction of gangways, access-ways, exits, entrances or staircases, congregating in non-designated areas or seeking entry to stands or seats for which You do not hold a Ticket is strictly forbidden.
16. Health and Safety
Ticket holders must comply with all relevant statutes, safety announcements and Venue regulations whilst attending the Event.
If Ticket holders have any special requirements or concerns about any special effects which may be featured at the Event, prior notice should be provided when ordering Tickets. Special effects may include, without limitation, sound, audio visual, pyrotechnic effects or lighting effects.
17. Dispute Resolution
If any dispute arises out of these Terms and Conditions, We will attempt to settle it. To this end We shall use Our reasonable endeavours to consult or negotiate in good faith, and attempt to reach a just and equitable settlement satisfactory to both parties.
Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation within 21 days, the parties may attempt to settle it by mediation. To, initiate a mediation a party must give written notice to the other parties to the dispute requesting a mediation. The mediation shall be conducted in accordance with the STAR Code of Practice and Dispute Resolution Procedure current at the date of the referral which sets out, the procedures to be adopted, the process of selection of the mediator and the costs involved, and which terms are deemed incorporated into this agreement.
If We delay or fail to enforce any of these Terms and Conditions It shall not mean that We have waived our right to do so.
We shall be entitled to assign any of Our rights and obligations under these Terms and Conditions provided that Your rights are not adversely affected.
If it is found by a Court that any of these Terms and Conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.
21. Third Parties
Any person, other than the Venue or Promoter, not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions. The Act can give rights under some contracts to third parties who are not parties to those contracts but in this case only We, the Venue, the Promoter and You (or your assignees permitted hereby) have rights and obligations under this contract.
22. Force Majeure
For the purposes of these Terms and Conditions, “Force Majeure” means any cause beyond Our control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments. We will not be liable to You for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure. This Clause does not affect the terms of Clause 7.
23. Amendments and variations
We intend to rely on the written terms set out here in this document as well as the written terms and conditions of the Venue and the Promoter. You should read the terms and conditions carefully before entering into the contract to ensure that they contain everything that You consider has been agreed. If they do not then you should speak to any member of staff.
After the contract has been made, these Terms and Conditions cannot be varied or amended in any respect unless both You and We agree and it is preferable that this is in writing).
24. No Partnership or Agency
Nothing in these Terms and Conditions and no action taken by You or Us under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other relationship between You and Us beyond the relationship created under these Terms and Conditions..
25. Entire agreement
These Terms and Conditions, and the terms and conditions of the Venue and the Promoter and any specially agreed terms constitute the entire agreement between the parties in connection to, its subject matter and supersede any previous terms and conditions, agreement or arrangement between the parties.
Each of the parties agrees that it has not entered into these Terms and Conditions in reliance on, and shall have no remedy in respect of, any statement, representation, covenant, warranty, undertaking or indemnity (whether negligently or innocently made) by any person (whether party to these Terms of Conditions or not)-other than as expressly set out in these Terms and Conditions. Nothing in this clause shall operate to limit or exclude any liability for fraud.
26. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in all respects in accordance with (English/Scottish/Northern Ireland) law and the parties agree to submit to the exclusive jurisdiction of the (*delete as appropriate )(English/Scottish/Northern Ireland) courts.